Terms and Conditions

Welcome to Zerow Technologies Private Limited (“Zerow Technologies“, “Company“, “we“, “our“, or “us“). These Terms and Conditions (“Terms“) govern your access to and use of our website, applications, software, digital platforms, products, and services (collectively, the “Services“).

By accessing or using our website or Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree with these Terms, you must discontinue use of our website and Services immediately.


1. Acceptance of Terms

Your use of our website constitutes your agreement to comply with these Terms, our Privacy Policy, and any other policies published by Zerow Technologies from time to time.

These Terms apply to all visitors, customers, clients, vendors, partners, and users of our Services.


2. Eligibility

By using our Services, you represent and warrant that:

  • You are at least 18 years of age or have legal capacity to enter into binding contracts.
  • The information you provide is accurate and complete.
  • Your use of the Services complies with all applicable laws and regulations.

3. Services

Zerow Technologies provides technology solutions including, but not limited to:

  • IT consulting
  • Cloud-based solutions
  • Digital transformation services
  • Technical support
  • Other technology-related products and services

We reserve the right to modify, suspend, discontinue, or enhance any Service at any time without prior notice.


4. User Accounts

Certain Services may require registration.

You agree to:

  • Provide accurate and current information.
  • Maintain the confidentiality of your login credentials.
  • Notify us immediately of any unauthorized access to your account.
  • Accept responsibility for all activities carried out through your account.

We reserve the right to suspend or terminate accounts that violate these Terms.


5. Acceptable Use

You agree not to:

  • Use the Services for any unlawful or fraudulent purpose.
  • Attempt unauthorized access to our systems, servers, or databases.
  • Introduce malware, viruses, ransomware, or other harmful code.
  • Copy, modify, distribute, reverse engineer, or exploit our software except as permitted by law or written agreement.
  • Interfere with the operation or security of our Services.
  • Upload content that is defamatory, abusive, obscene, discriminatory, or infringes the rights of others.
  • Misrepresent your identity or affiliation.

Any misuse may result in immediate suspension or termination of access and may lead to legal action.


6. Intellectual Property

Unless otherwise stated, all content available on this website, including but not limited to:

  • Software
  • Source code
  • Designs
  • Logos
  • Graphics
  • Icons
  • Images
  • Documents
  • Videos
  • Text
  • Databases
  • Trademarks
  • Service marks

is owned by or licensed to Zerow Technologies and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, published, or commercially exploited without our prior written consent.


7. Client Content

Where our Services involve hosting, processing, or managing client content, the client retains ownership of its intellectual property.

The client grants Zerow Technologies a limited, non-exclusive license to use such content solely for the purpose of providing the agreed Services.

Clients are solely responsible for ensuring that their submitted content does not infringe any third-party rights or violate applicable laws.


8. Payments

Where Services are provided for a fee:

  • Prices are subject to applicable taxes.
  • Payment terms will be specified in quotations, proposals, invoices, or separate agreements.
  • Late payments may result in suspension of Services.
  • All payments are non-refundable unless expressly stated otherwise in writing.

9. Third-Party Services

Our website or Services may integrate with or contain links to third-party websites, platforms, software, or services.

We do not control or endorse such third-party services and are not responsible for their availability, content, privacy practices, or performance.

Your use of third-party services is governed by their respective terms and policies.


10. Confidentiality

Any confidential information exchanged during the course of providing Services shall remain confidential unless:

  • Disclosure is required by law;
  • The information becomes publicly available through no fault of the receiving party; or
  • The disclosing party provides prior written consent.

11. Data Protection

The collection, use, storage, and processing of personal information are governed by our Privacy Policy.

By using our Services, you consent to such processing in accordance with the Privacy Policy.


12. Availability of Services

While we strive to maintain uninterrupted Services, we do not guarantee continuous availability.

Services may occasionally be interrupted due to:

  • Scheduled maintenance
  • Security updates
  • Technical failures
  • Internet outages
  • Events beyond our reasonable control

We reserve the right to modify or discontinue any Service at any time.


13. Disclaimer of Warranties

To the fullest extent permitted by law, our website and Services are provided on an “as is” and “as available” basis.

Zerow Technologies does not warrant that:

  • Services will be uninterrupted or error-free;
  • The website will always be secure or free of viruses;
  • Any defects will be corrected immediately; or
  • The Services will meet every user’s specific requirements.

Users assume all risks associated with their use of the Services.


14. Limitation of Liability

To the maximum extent permitted by applicable law, Zerow Technologies, its directors, employees, affiliates, contractors, and representatives shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, including loss of profits, business interruption, data loss, or goodwill arising from or related to the use of our Services.

Our total liability for any claim arising out of these Terms shall not exceed the amount paid by the customer to Zerow Technologies for the specific Service giving rise to the claim during the preceding twelve (12) months.


15. Indemnification

You agree to indemnify, defend, and hold harmless Zerow Technologies, its directors, officers, employees, affiliates, and agents from any claims, damages, liabilities, costs, or expenses arising from:

  • Your breach of these Terms;
  • Your misuse of the Services;
  • Your violation of applicable laws; or
  • Your infringement of any third-party rights.

16. Suspension and Termination

We reserve the right to suspend or terminate access to our Services immediately, without prior notice, where:

  • These Terms are violated;
  • Fraudulent or illegal activities are suspected;
  • Security risks arise; or
  • Continued access could harm Zerow Technologies or other users.

Termination does not affect any accrued rights or obligations.


17. Force Majeure

Zerow Technologies shall not be liable for any delay or failure in performance resulting from events beyond its reasonable control, including but not limited to:

  • Natural disasters
  • Government actions
  • War
  • Terrorism
  • Civil unrest
  • Pandemics
  • Internet failures
  • Power outages
  • Cyberattacks
  • Labor disputes

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan, without regard to conflict of law principles.


19. Dispute Resolution

The parties shall first attempt to resolve any dispute through good-faith negotiations.

If a dispute cannot be resolved amicably, it shall be submitted to the competent courts of Pakistan, which shall have exclusive jurisdiction.


20. Changes to These Terms

Zerow Technologies reserves the right to amend these Terms at any time.

Updated Terms will be published on our website together with the revised effective date.

Continued use of the Services after publication constitutes acceptance of the revised Terms.


21. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.


22. Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and Zerow Technologies concerning the use of our website and Services.


23. Contact Information

For any questions regarding these Terms and Conditions, please contact:

Zerow Technologies Private Limited

Email: info@zerowtechnologies.com

Website: zerowtechnologies.com

Registered Office: Office F-5, EOBI House, Awami Markaz, Shahrah-e-Faisal, Karachi.


Last Updated: 20 July2026